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eCommerce technology

Top 6 Ways to Streamline eCommerce Operations using Technology

Imagine you are an eCommerce business owner struggling on the technological front for recording and registering data related to inventory, warehouses, sales, conversions, clicks, communicating with customers, tracking shipments, conducting in-depth analysis, etc. If this is the case, you might be bearing the blow of higher costs, lags in operations, higher downtime, high-paid human resources, …

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E-commerce omnichannel strategy

How to create a successful E-commerce Omnichannel Strategy?

Most online stores are optimized only for the web version to cater to different consumer segments. Would you like to create an omnichannel solution for your business? A solution that not just takes care of your online presence, but also makes sure that your brand reaches out to your target audience through all possible means? …

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AI chatbot

Five reasons why your eCommerce store needs a chatbot

People nowadays communicate primarily through chat. From phone calls to texts to messaging applications, we’ve come a long way!. AI chatbot are exploding in popularity in the eCommerce business world. These are interactive robots that are built to communicate and respond to customers’ questions in real-time. The chatbot market is expected to grow to roughly …

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eCommerce

An overview of eCommerce in 2021: Growth, Hits, and Misses

This year, eCommerce has not just made a significant impact, it has also become an inseparable part of our lives. Ecommerce is no longer limited to online shopping alone, but a trend that has infiltrated into all spheres of life. From fashion to food to furniture, eCommerce is the new way of shopping and buying …

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Sentiment analysis

How can sentiment analysis improve customer experience in e-commerce?

The eCommerce landscape has evolved significantly, but one constant remains—sentiment analysis, customer reviews, and ratings play a crucial role in purchasing decisions. A recent report by Zendesk found that 88% of customers who read an online review say it influenced their buying decision. Furthermore, 76% of shoppers say they are more likely to purchase from …

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ecommerce services provider

E-Commerce Omnichannel Solution – Benefits, Example, and its Future

There was a time when people used to visit the marketplace or shopping center, and after visiting a few shops and comparing offers on the items, they would make a decision on their purchase. But over time, digitization, technological advancement, and the pandemic have dramatically altered how people shop today. The next generation of customers …

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Southeast ASIA 12.12 event

Top E-commerce strategies for southeast Asia’s 12.12 event

Despite the back-to-back events taking place in the months of October and November, you may be mistaken in thinking that the November shopping shindig is over. But, as a seller, you know that the big finish is yet to come. That’s right; we are talking about the last hoorah of the year-end eCommerce sales event, …

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