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AI chatbot

Five reasons why your eCommerce store needs a chatbot

People nowadays communicate primarily through chat. From phone calls to texts to messaging applications, we’ve come a long way!. AI chatbot are exploding in popularity in the eCommerce business world. These are interactive robots that are built to communicate and respond to customers’ questions in real-time. The chatbot market is expected to grow to roughly …

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eCommerce

An overview of eCommerce in 2021: Growth, Hits, and Misses

This year, eCommerce has not just made a significant impact, it has also become an inseparable part of our lives. Ecommerce is no longer limited to online shopping alone, but a trend that has infiltrated into all spheres of life. From fashion to food to furniture, eCommerce is the new way of shopping and buying …

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e-commerce sentiment analysis

How Sentiment Analysis can improve customer experience in E-commerce?

Over the years, the e-commerce industry has seen many changes. But one thing that has stayed constant is customers’ reviews and ratings of products. A study by Zendesk stated that online reviews and ratings have the biggest influence on buying decisions today. One-third of shoppers spend more than three hours a week reading online reviews, …

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ecommerce services provider

E-Commerce Omnichannel Solution – Benefits, Example, and its Future

There was a time when people used to visit the marketplace or shopping center, and after visiting a few shops and comparing offers on the items, they would make a decision on their purchase. But over time, digitization, technological advancement, and the pandemic have dramatically altered how people shop today. The next generation of customers …

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Southeast ASIA 12.12 event

Top E-commerce strategies for southeast Asia’s 12.12 event

Despite the back-to-back events taking place in the months of October and November, you may be mistaken in thinking that the November shopping shindig is over. But, as a seller, you know that the big finish is yet to come. That’s right; we are talking about the last hoorah of the year-end eCommerce sales event, …

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Amazon FBA

How Does Amazon FBA Work?

Amazon is a competitive platform where one can find similar products with a wide range of varieties and price ranges. Sellers have to compete hard in order to be noticed. Regardless of what you offer and how you offer it, you’ve got a lot on your plate, from the hassle of storing your products in …

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7 Reasons Why Design is Important in eCommerce

Role & Importance of Designing in eCommerce

Gone are the days when design was considered merely an aesthetic choice. In today’s digital landscape, it’s a strategic element crucial for driving sales and building brand loyalty in e-commerce. E-commerce thrives on a positive user experience (UX). UX designers prioritize user needs and behaviors to craft intuitive and engaging online stores. They leverage cutting-edge …

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eCommerce content marketing

eCommerce content marketing – product descriptions that sell

Your e-commerce site has a lot to say. But are you saying the right things? Comprehensive, strategic product descriptions are key to creating an engaging customer experience. Whether they’re on your homepage/product detail page or buried inside the depths of your e-commerce store, your product descriptions will educate customers about your brand and product.  And …

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